Privacy Policy

Reashore ("we", "us", "our") is a mobile application that helps you record, transcribe, and revisit church messages throughout the week. We are operated by the Reashore team and can be contacted at support@reashore.app.

We collect the following categories of personal data:

• Account information — your first name, last name, and email address when you create an account. If you sign in with Google or Apple, we receive your name and email address from that provider rather than you entering them, and store them against your account. You can edit your name at any time in the app.
• Date of birth — collected once when you create an account (or on first sign-in if you register with Google or Apple) solely to confirm you meet our minimum age requirement of 13. We store the result of that check against your account; we do not use your date of birth for any other purpose.
• Audio recordings — recordings you make within the app of church services or messages. These are uploaded to our servers for transcription.
• Transcription data — the text generated from your audio recordings, along with AI-generated sermon summaries, key points, and scripture references.
• Bible verse preferences — your preferred Bible translation (e.g. KJV, WEB, ASV, LSV), stored locally on your device.
• Push notification preferences and device token— whether you have opted in to receive mid-week reminders, your chosen days and time, your device's time zone, and an anonymous push token issued by your device that lets us deliver those notifications.
• Usage data — basic app interaction data such as sessions created, features used, and app performance metrics, used to improve the product.
• Waitlist information — if you sign up on our website before the app launches, we collect your name and email address.

We use your data to:

• Provide, operate, and improve the Reashore app and website.
• Transcribe your audio recordings into readable sermon notes.
• Generate AI-powered summaries, key points, and scripture references from your recordings.
• Send personalised mid-week push notifications to help you revisit the message.
• Respond to your questions or support requests.
• Notify waitlist members when the app is available (website sign-ups only).

We share your data with the following trusted third parties, solely to deliver the features of Reashore:

• Google Sign-In and Sign in with Apple — if you choose to sign in this way, the provider confirms your identity to us and sends us your name and email address. We do not send them your sermons, recordings, or any other app activity, and we do not receive your date of birth or any other profile information from them. See policies.google.com/privacy and apple.com/legal/privacy.
• Supabase — our database and authentication provider. Your account details, sermon notes, and transcription data are stored securely in Supabase. Supabase is SOC 2 Type 2 certified. See their privacy policy at supabase.com/privacy.
• AssemblyAI — your audio recordings are sent to AssemblyAI for real-time transcription. Audio is processed and deleted from their servers after transcription is complete. See assemblyai.com/legal/privacy-policy.
• Anthropic (Claude AI)— sermon transcripts are processed by Anthropic's Claude AI to generate summaries, key points, and identify scripture references. See anthropic.com/privacy.
• API.Bible — scripture references identified in your recording are fetched from API.Bible to display full verse text in your preferred translation. See api.bible/terms-and-conditions.
• Expo (push notification delivery)— if you opt in to reminders, we send your notification to Expo's push service, which relays it to Apple's Push Notification Service (APNs) on iOS or Google's Firebase Cloud Messaging (FCM) on Android. This means Expo, Apple and Google process the notification in transit, including its text — which for reflection reminders is a short excerpt drawn from your sermon notes — together with your device's push token. Reashore does not send your recordings, transcripts or account details through this channel. See expo.dev/privacy.
• PostHog — we use PostHog for product analytics, to understand which features are used and where the app can be improved. Events are recorded against a random account identifier only; we do not send your name, email address, recordings, transcripts or sermon content to PostHog. Our PostHog instance is hosted in the European Union. See posthog.com/privacy.
• Sentry — we use Sentry for error tracking and app stability monitoring. Sentry collects crash reports and device information. We also record session replays, which capture on-screen interactions to help us diagnose problems: these cover roughly one in ten ordinary sessions, and any session in which the app encounters an error. Replays are configured to mask text and input fields before they leave your device, and we do not send your email address or IP address to Sentry. See sentry.io/privacy.
• Upstash — we use Upstash Redis to enforce rate limits on our backend services. Upstash processes request metadata (such as your user identifier and request count) solely to prevent abuse. No sermon content or personal data is stored in Upstash. See upstash.com/trust/privacy.pdf.

We do not sell your personal data to any third party, ever.

Your data is stored in Supabase-managed databases with encryption at rest and in transit. Audio recordings are uploaded to private storage and are kept for as long as the recording exists in your library — not only during processing — so that you can replay them at any time and so we can recover your sermon if the copy on your device is lost. You can delete an individual recording, or your whole account, at any time from within the app. We apply industry-standard security measures to protect your information against unauthorised access, alteration, or loss.

We retain your account data and sermon notes for as long as your account is active. If you delete your account, your personal data and recordings will be permanently deleted within 30 days. Waitlist email addresses are retained until the app launches or until you ask us to remove you.

You have the right to:

• Access the personal data we hold about you.
• Correct any inaccurate information.
• Delete your account and all associated data.
• Object to or restrict how we process your data.
• Receive a copy of the data you have given us in a portable format, and ask us to transfer it to another service where technically feasible.
• Withdraw consent at any time (e.g. opting out of push notifications in your device settings or in-app settings).

To exercise any of these rights, contact us at support@reashore.app and we will respond within 30 days.

Reashore is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For significant changes, we will notify you via email or through the app. Continued use of Reashore after changes are posted means you accept the updated policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please reach out to us at: